Most Common FAQs

• Where do I find the Muscle Meter Instruction Manual and how to use it?

  You can access the full Muscle Meter Instructional Manual in our Measurz Training Portal here. Sign Up Here to access the manual. If you have already signed up, you can log in here. We also have many training videos on how to use the Muscle Meter and common test protocol with it. Read on below to lePopular

• Having trouble with Bluetooth device connection?

  Try the most common solutions first: Turn the phone and Muscle Meter off and on Turn your phone bluetooth on and off Unpair your phone and Muscle Meter and repair Ensure phone is within 5m of the device Clear bluetooth cache and storage Reset your phones bluetooth settings Ensure your phone software is up to date Still having issues? Check out the following links: Android or iOSFew readers

• How do I learn how to use the Muscle Meter?

  You can learn to use the Muscle Meter here. Sign Up Here to access the training here in the Measurz Training Portal If you have already signed up you can log in here.Few readers

• Do I need to have a subscription to the Measurz app to use the Muscle Meter?

  No, but you should! For the cost of less than one client session per year, you can record and save all your client data, track their progression over time, enhance client education and compare their results to our Measurz reference data. You can also perform 400 other tests using our Measurz app and our other inbuilt tools that make assessments quick, simple and fun! Plus, you'll never have to write client notes agFew readers

• What's the difference between the Muscle Meter and other dynamometers?

  Well it's about 90% more affordable than anything else on the market to start with. The muscle meter is a four-in-one device for strength and pain threshold testing. It's rated to 500kg and is owned outright forever and works with the Measurz app (on any device), which allows you to perform all your assessments in one place.Few readers

• What units does the Muscle Meter measure in?

  We show strength testing results in measurement units your clients will actually understand and that are easy to communicate and relate to their needs, wants and goals - KGS and LBS. Other units of measurement are best left in the laboratory.Few readers

• Does MAT provide training and support in how to use the Muscle Meter and Measurz app?

  Of course! We've got a Measurz Training Portal and Community filled with videos and descriptions of almost every test in the Measurz app that you can perform with the Muscle Meter. We also have world-leading education courses which show you how to use them and implement them into your business. We also run regular weFew readers

• How does the Muscle Meter work with the Measurz app?

  How does the Muscle Meter Work With It's Best Friend......Measurz? Sign Up Here to access the Measurz Training Portal and learn how you can maximise the Muscle Meter with Measurz If you have already signed up you can log in here and view the training here (https://www.matassessment.com/products/measurz-training-portal/categories/2152905749/posts/2167Few readers

• How do I attach the Anchor & Puller straps?

  Muscle Meter Anchor Strap & Puller Strap/Handle BLUE=BLUE & BLACK REPLACES BLACK - Place the blue anchor strap on the blue end of the device and the black puller strap on the metal end after removing the Pusher Cap. The black carabiners on the anchor strap and the puller handle/strap may be stiff initially. Simply apply overpressure upon opening them up the first time and they will then fit on perfectly.Few readers

• Am I locked into a contract with the Muscle Meter or Measurz app?

  Absolutely not! We don't believe in locking you in for years. You own your Muscle Meter after your purchase! We believe our Measurz app is a no-brainer as it will improve your assessment, grow your business and save you and your team hours every week.Few readers

• Why won't my Muscle Meter connect to the Measurz app?

  The most likely steps to resolve this issue are: Ensure your smart device's bluetooth is on and your Muscle Meter is fully charged. Ensure you have given the Measurz app all the permissions requested on set up. Head to your smart device's settings and locate the Measurz app Turn on all permissions requested for the Measurz app in your devics settings Delete Measurz and reinstall it, ensuring you give permissions on set up and you follow the steps. Watch the Muscle Meter videoFew readers

• Where do I find the Gripper Instruction Manual and how to use the device?

  You can access the full Gripper Instructional Manual in our Measurz Training Portal here. Sign Up Here to access the manual. If you have already signed up, you can log in here. We also have many training videos on how to use the Gripper and common test protocol with it. Read on below to learn more aFew readers

• Where do I find the Tester Instruction Manual and how to use the tool?

  You can access the full Tester Instructional Manual in our Measurz Training Portal here. Sign Up Here to access the manual. If you have already signed up, you can log in here. We also have many training videos on how to use the Tester and the common test protocols with it. Read on below to learn morFew readers