Question 1

How can I learn how to use the RunScribe pods?

Accepted Answer

You can learn how to get the most out of your RunScribe pods with our MAT Running Course.

Question 2

How do I install MAT's "lite" tools?

Accepted Answer

Our 'lite' products are semi-permanent adhesive backed option to perform all your favourite MAT assessments.

They should only be installed on timber floorboards, vinyl and lino surfaces.

Please follow the following steps before installing your 'lite' products:

Step 1: Sweep and vacuum the floor

Step 2: Thorough clean and mop the surface with mild soapy water for five minutes. Repeat a second time after completely drying.

Step 3: Remove backing paper as you install 10cm at a time.

Step 4: Smooth and flatten with the included flat blade.

Step 5: Leave for 48 hours then smooth then reuse flat blade. Leave for another 24 hours before use.

Question 3

How long do I get access to your courses for?

Accepted Answer

You get lifetime access to our courses!

So you can go back and revise anytime, as well as access all the documents and references from the course.

Question 4

How does the online and live format of The MAT Course work?

Accepted Answer

At MAT we believe that a blended learning approach to education can be the best way to develop new skills.

This means we provide a lot of educational content in an online format that allows you to learn at your own pace through our online portal. We also provide the option to join the MAT team for in-person learning opportunities in select locations if you want to take your MAT experience to the next level.

Question 5

How long will it take for my MAT order to arrive?

Accepted Answer

When you purchase MAT products each shipping option available will quote you an estimated shipping time. Typically 5-14 business days depending on your location from when we process your order (usually within 48 hours of purchase).

You will receive a tracking number via email when your item has been processed for delivery so you can track it every step of the way.

Question 6

Are group discounts available for courses?

Accepted Answer

Yes. Please contact us at courses@matassessment.com if you have a group of three or more wishing to take part in any course.

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