---
title: "Having trouble with Bluetooth device connection?"
description: "Bluetooth device connection requests"
url: https://help.matassessment.com/en/articles/9-having-trouble-with-bluetooth-device-connection
collection: "Measurz Connected Devices"
updated: 2026-07-28
language: en
---

# Having trouble with Bluetooth device connection?

Bluetooth device connection requests

Try the most common solutions first:

-   Turn the phone and Muscle Meter off and on
    
-   Turn your phone bluetooth on and off
    
-   Unpair your phone and Muscle Meter and repair
    
-   Ensure phone is within 5m of the device
    
-   Clear bluetooth cache and storage
    
-   Reset your phones bluetooth settings
    
-   Ensure your phone software is up to date
    

Still having issues? Check out the following links: [Android](https://support.google.com/android/answer/9769184?hl=en) or [iOS](https://support.apple.com/en-au/HT201205)

Please note due to the variance in Android devices some android devices may not work with the Muscle Meter. Android 12 or higher required.